I make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear from it’s journey to you. However if damage has occurred to the product(s) inside, please contact me and I will be more than happy to resolve any issues.
You may cancel your order, provided we have not yet dispatched it. We will refund the cost of your order to the credit card you purchased with.
Please contact me as soon as possible at Sandra@wildalchmy.onlineossible and I will do my best to accommodate your request.
If you are not satisfied with your purchase you can return it for a full refund or replacement within 30 days.
Returned goods must be in un-used condition with packaging and order confirmation included.
Please allow 3 to 7 days for processing and understand that I cannot refund postage and packaging unless goods are deemed to be faulty.
The customer is responsible for return shipping.
If you wish to return your purchase, please email me at the link in the menu box and I will provide details on where to send your return.
In completing and submitting an order for Products, you will be providing us with personal information.
Your information and any other personal information that you may provide to us is only used to process you order (and any future orders you may make), to enforce any legal or other rights we may have against you in any manner that see fit, and to keep you informed about new products, specials and other information that may be of interest to you, including without limited via electronic messages.
If the information is not provided your order may not be processed.